Praveena Patchipulusu, Director QA at Hewlett Packard Enterprise carries rich experience in Leadership, Storage, Networking, Quality Assurance, and Automation. She loves spending time with her kids and have been lucky to do so with the right work-life balance while working @HPE Nimble Storage team for 7 years!
Deck 7: Tell us about your role at HPE. What do you like most about working with HPE’s QA team?
PRAVEENA PATCHIPULUSU: My role encompasses project deliveries, strategies, vision for QA team, people leadership, managing budget for the QA team which includes even release management, delivering products keep the customer in mind. It encompasses the role to define, execute and promote quality mindset. For us customer comes first. All the QA functions including manual and automation, working with cross organization leadership to deliver high-quality products on time with the given hardware and people resources.
I do work with the product management in defining the product and development counterpart to work on designing and defining the actual engineering design for the product and also the customer support. So, those are the three big verticals that I have to work with.
At HPE, QA is equally, highly engaged with all the customer escalations, and we have a very good relationship with the support which is very unique compared to a lot of other companies. This gives us a very good insight on what problems we face because we do involve in the escalations. And that helps us analyze what we might have missed in the product and catch it upfront.
Also, sometimes benchmarking is kind of missing in certain aspects within the product, like performance and failover benchmarks so we come up and develop the business quality initiatives and for the future product we measure our own benchmarks.
D7: Are there specific skills that have helped you see what your next step is and to make yourself known as someone who can perform the next-level job?
PP: One is to define the strategy, vision, projects, delivery being the technical aspects of it. Coming from a highly technical background and having done my masters and I have taken on individual roles as QA and development. One thing that helped me grow into this role was people management side of things. So, for me that is one of the biggest skills that helped to get to the next stage. Like growth into management, from first line manager, to senior manager and Director now.
I have some classes HPE offers like leadership, strategic growth through Columbia business school which was an amazing program for six weeks that had virtual sessions with professors etc. And then internally at HPE, they have a lot of senior leader training and nowadays emotional intelligent is picking up a lot. So you have to understand not just the IQ and the technical aspect but how to deal with people and emotional intelligent side of things.
In addition, I also do a lot of management and leadership skills on our team to find what are the strengths within the team. There are books out there like Strength finder, there are activities related to that which I have implemented in my team so we can figure out which people in the team fall in which bucket.
I also believe in multipliers vs. diminishers’ kind of leadership strategy. You cannot keep asking for more and more hardware and people resources. So, within the budget, the time and the resources, you have to multiply people. So, the strength finder is a path towards the multiplier, if you know the strengths of each individual, you maximize their strengths. So that has been my biggest strength to growth.